Telephone:
Support / sales : 0800 026 1530 / If you call from abroad, please dial +44 207 660 8890
Fax:
n/a
E-mail:
customerservice-uk@edreams.com
Telephone:
+44 20 3808 5910
E-mail:
support.en@kiwi.com
Telephone:
0118 956 6464 or 0871 250 4544 (10p/min plus network extras)
E-mail:
info@travelup.co.uk
Telephone:
+44 (0)843 22 44 906 (10p/min) or +44 (0)906 680 7747 (25p/min)
Fax:
n/a
E-mail:
info@budgetair.co.uk
Telephone:
+44 (0)844 774 7881
E-mail:
info@mytrip.com
Telephone:
+44 (0)208 843 4400
Fax:
n/a
E-mail:
email@traveltrolley.co.uk
Telephone:
+86 21 3210 4669
Fax:
+86 21 5426 1600
E-mail:
e_service@ctrip.com
E-mail:
info@sembo.co.uk
Telephone:
+34 91 116 0765 (int. calls, Spain)
Fax:
+34 91 754 5683 (Spain)
E-mail:
info@tripmonster.com
Telephone:
+44 (0)203 6080597
Telephone:
+44 (0) 20 3196 0325 (24/7)
Fax:
018-67 78 85
Telephone:
0800 026 1621 (free, inside UK); +44 20 7660 2215 (from abroad)
Fax:
n/a

Netflights
Netflights
The Trident Centre, Port Way, Ribble Docklands
PR2 2QA Preston, Lancashire
United Kingdom
Telephone:
+44 (0)1772 307 488
Fax:
+44 (0)1772 835 267
E-mail:
customerservices@netflights.com
Telephone:
+44 20 7660 0293
Fax:
n/a
Telephone:
0870 099 0972 (24/7) From abroad: +34 91 139 0763
Fax:
+34 91 754 5683
Telephone:
+44 (0)330 123 1235 (UK) +44 203 0248211 (from abroad)
E-mail:
travel@support.expedia.co.uk
Telephone:
+44 (0)20 3794 7674
Telephone:
0203 788 4832 (local rates / 24 h 7 days a week) From abroad: 0044 203 788 4832 (charges apply / 24 h 7 days a week)
Fax:
n/a
E-mail:
customercare@ebookers.com

Austrian Airlines
Austrian Airlines
London Heathrow Airport, Terminal 2 - Zone B
TW6 1FB Hounslow / Middlesex
United Kingdom
Telephone:
+44 (0)20 7766 0300
Fax:
+44 (0)20 7766 0305
E-mail:
austrianinternet@austrian.com
Telephone:
+44 (0)203 424 6305
E-mail:
mail@canadianaffair.com
Telephone:
+44 (0)208 585 4080
Fax:
+44 208 795 5419
E-mail:
customer.support@travelpack.com
Telephone:
+376 815 301 (call centre Andorra)
Fax:
n/a
E-mail:
support@sky-tours.com

Croatia Airlines
Croatia Airlines
London Heathrow Airport, Terminal 2A, Room A30ATE104, Level 30, Departures, Zone B, Landside
TW6 1EW Hounslow/London
UK
Telephone:
+44 (0)20 8745 4683
Fax:
+44 (0)20 8754 7377
E-mail:
lonap@croatiaairlines.hr
Telephone:
+44 (0)208 759 3800 (general enquiries)
Fax:
+30 (0)210 62 61 900
E-mail:
contact@aegeanair.com
Telephone:
+44 (0)1737 336 569 (bookings)
Fax:
n/a
E-mail:
ticketing@ppassociates.co.uk
Telephone:
+44 (0) 20 7874 1000
Fax:
+44 (0)20 7874 1001
E-mail:
uk@icelandair.is
Telephone:
Phone: 08700 990 971 (£0.04 price per minute) - From everywhere else: +34 911 160 765
Fax:
+34 91 754 5683
Telephone:
020 8944 4748 (call centre) 020 8944 4505 (customer services)
Fax:
+44 (0)20 8711 6182
E-mail:
customerservices@globehunters.com
Telephone:
+49 (0) 6107 939-0
Fax:
+49 (0) 6107 939-7440
E-mail:
reservation.en@condor.com
Telephone:
+44 (0)345 601 09 56
Fax:
+44 (0)20 73 65 24 73
E-mail:
customer.relations@swiss.com
Telephone:
+44 (0) 871 336 5555
Fax:
+44 (0) 871 310 7378
E-mail:
sales@emailflights.com
Telephone:
+44 (0)203 769 21 17
E-mail:
airsupport@flyhacks.com
Telephone:
+30 801 801 0101 (within greece)
Telephone:
+44 (0)190 868 1234 (headoffice)
E-mail:
customer.support@omegaflightstore.com
Telephone:
+39 0541 752532
E-mail:
flights@lol.travel
Telephone:
+44 (0) 20 741 20006 (switchboard)
Fax:
+44 (0) 20 741 20008
E-mail:
lon@kuwaitairways.com
Telephone:
+44 (0) 1483 909 006 bookings: 0800 083 4000 - 24 h, 7 days a week (free).
Fax:
n/a
Telephone:
+358 9 818 1611 (online support)
Fax:
+358 9 818 7707
E-mail:
finnair.plus.gb@finnair.com
Telephone:
+44 (0)333 006 6920 (website helpdesk)
Fax:
+44 (0)353 1886 3832
E-mail:
n/a
Telephone:
+44 (0)203 51 439 71 (customer service, 0-24 h every day. Customised service: 9-21 h. Local call. Spanish time.)
Fax:
+34 93 378 78 79
Telephone:
(+351) 218 415 000 / (+351) 21 843 11 00
E-mail:
fale.connosco@tap.pt

Travelwebsite.com
Travelwebsite
3/F, New Landwide Commercial Building, Kimberley Road,
Hong Kong
P.R. China
E-mail:
enquiry@travelwebsite.com

Air New Zealand
Air New Zealand
Air New Zealand Customer Relations, Private Bag 92007
1142 Auckland
New Zealand
Telephone:
+44 (0) 344 375 4250 (London-Heathrow Airport; charges apply for calls outside UK)
E-mail:
flightcomment@airnz.co.nz
Telephone:
1-888-247-2262 (Flight Info and Reservations)
Fax:
+44 (0)208 917 2395
Telephone:
+44 (0)203 540 0945
Telephone:
0208 181 9067
Fax:
+44 (0)208 475 5055
E-mail:
enquiry@holidaygenie.com
Telephone:
+49 180 6 320 320
Fax:
n/a
Telephone:
+352 2456-1 (Mon to Sat 09.00 - 19.00 / Sun 09.00 - 17.00)
Telephone:
+ 44 20 37 695 856
E-mail:
callcenter@airserbia.com

Air Europa
Air Europa Lineas Aereas
Suite 8, Fulham Business Exchange, The Boulevard,
SW6 2TL London
UK
Telephone:
+44 (0) 871 423 0717 (information and sales) / +44 (0) 871 644 8011
E-mail:
clientes@air-europa.com
Telephone:
+44 0203 318 5571 (customer support)
Fax:
+44 (0)208 741 8657
E-mail:
feedback@CheapOair.co.uk
Telephone:
0800 083 4000 (national landline number, costs depend on the provider)
Fax:
n/a
E-mail:
ccare-fly@en.customer-travel-care.com

Qatar Airways
Qatar Airways
Harrods Lower Ground Floor, 87–135 Brompton Road, Knightsbridge
SW1X 7XL London
UK
Telephone:
0330 024 0125
Fax:
+44 (0)207 341 6029
Telephone:
Telephone bookings UK: 0870 609 0500 / +34 901 111 500 (Call centre Spain)
Fax:
+34 91 587 4741
E-mail:
clasica@iberia.es

LATAM Airlines
LATAM Airlines
LATAM Airport office, terminal 3 – Heathrow Airport
TW6 1TA London Heathrow
UK
Telephone:
+34 91 78 72 498 (from abroad)
E-mail:
n/a
Telephone:
+90 216 467 67 10 (in Turkey, daily from 8 am till midnight)
Fax:
+90 242 324 32 40
E-mail:
customer@corendon-airlines.com
Telephone:
+44 (0)844 482 2360
Fax:
+44 (0)844 482 1668
E-mail:
n/a
Telephone:
+44 (0)871 405 2020
E-mail:
info@cityjet.com
Telephone:
+44 (0)871 703 4697 (online booking support)
E-mail:
onlinebookingsupport@travelbag.co.uk

Japan Airlines
Japan Airlines
JAL European Reservations JAL Mileage Bank Centre, 4th Floor, 21 Mansell Street
E1 8AA London
UK
Telephone:
808 202 700 (reservations and information) or 0344 8 569 778
Fax:
+44 (0)20 7264 5176

Cathay Pacific Airways
Cathay Pacific Airways
Ticket Desk, Area B, Terminal 3 Departures,
TW6 London Heathrow
United Kingdom
Telephone:
+44 (0) 20 8834 8893 (online booking support)
Fax:
+44 (0) 20 8741 5477
E-mail:
uksales@cathaypacific.com
Telephone:
+358 9 4241 5747
Fax:
+358 9 6940 550
E-mail:
info@openjet.com
Telephone:
n/a
Fax:
+31 (0)20 4221201
E-mail:
info@travix.com
Telephone:
+44 207 660 8001 (after sales)
Fax:
n/a
E-mail:
n/a
Telephone:
+44 (0)2070 134 955 (administration)
Fax:
+44 (0)207 602 0381
E-mail:
webbookingsupport-uk@egyptair.com
Telephone:
0800 031 4206
Telephone:
+44 (0) 20 7393 1084 (help desk)
Fax:
n/a
E-mail:
n/a
Telephone:
+44 (0)333 321 0099
Fax:
n/a
Telephone:
0845 608 1225 (reservations)
Fax:
+44 (0)208 735 6701
E-mail:
feedback@etihad.ae
E-mail:
cs@tiket.com
Telephone:
+49 (0) 2131 38650 0
Fax:
+49 (0) 2131 38650 6
E-mail:
service@involatus.com
Telephone:
+7 (343) 345-36-45
E-mail:
help@u6.ru
Telephone:
+44 (0)1444 300036
Fax:
+1 905 829 9102
Telephone:
+353 (0) 1 408 1999
Fax:
+353 (0) 1 465 2111
E-mail:
leisure@etravel.ie

eLong
eLong
3rd Floor, Tower B, Xingke Building, 10 Middle JiuXianQiao Road, Chaoyang District
100015 Beijing
China
Telephone:
+86 10 6436 7570
Fax:
+86 10 6438 6830
E-mail:
ir@corp.elong.com

LOT Polish Airlines
LOT Polish Airlines
Room L0.0114, Landside Apron Level, Terminal 2 : The Queen’s Terminal, London Heathrow Airport,
TW6 1EW Hounslow
UK
Telephone:
0845 601 0949 (call centre)
Fax:
+44 (0) 48 22 606 60 28
E-mail:
lot_info@lot.pl
Telephone:
+49 (30) 94047205
E-mail:
contact@foxtravelgmbh.de
Telephone:
+420 239 007 570
Fax:
+420 239 007 620
E-mail:
call.centre@csa.cz
Telephone:
+44 (0)207 048 0143
Fax:
n/a
E-mail:
servicecenter@tuifly.com
Telephone:
Reservations: 0844 493 0787 (6 am to 8 pm; 7p per minute)
Fax:
n/a
Telephone:
+44 (0) 871 66 33 777 (10 p/min from BT landlines)
Fax:
n/a
Telephone:
+44 (0)871 500 0737 (10p/min)
Fax:
+49 30 4102 1003 (int. call rates per minute)
E-mail:
serviceteam@airberlin.com
Telephone:
+44 (0)1392 683 155 (from abroad)
E-mail:
internetsupport@flybe.com

Thomas Cook
Thomas Cook Airlines
c/o Hanger 1,Western Maintenance Area, Runger Lane,
M90 5FL Manchester Airport
United Kingdom
Telephone:
+44 (0)1733 224 808
Fax:
n/a
Telephone:
0090 - 444 0 797
Telephone:
+44 (0)371 945 9320 (10p/min from landlines; 10p-40p/min from mobiles)
Telephone:
+44 (0)208 896 4200
Telephone:
1-202-660-4060
E-mail:
info@kissandfly.com
Telephone:
+44 (0) 330 365 1918
Telephone:
+44 (0)344 209 7770 (flight information)
Fax:
n/a
E-mail:
n/a

Singapore Airlines
Singapore Airlines
Chiswick Park, Building 11, 566 Chiswick High Road
W4 5YS London
United Kingdom
Telephone:
+44 (0)208 961 6993 (from abroad)
Fax:
+44 208 563 6753
E-mail:
uk_reservations@singaporeair.com.sg
Telephone:
+44 (0) 207 612 0500
Fax:
+44 (0) 20 7636 0667
E-mail:
enquiry@crystaltravel.co.uk
Telephone:
+44 (0) 208 385 6850
Fax:
+44 (0) 208 426 1267
E-mail:
info@carltonleisure.com
Telephone:
+49 30 577 01 16 16
Fax:
+49 30 577 01 16 20
E-mail:
service@ewings.com
Telephone:
0800 811 9888 (free from UK landlines and mobiles)
Fax:
n/a
E-mail:
sales@leestravel.com
Telephone:
+44 (0) 207 183 1814
Fax:
+44 (0) 207 117 3777
E-mail:
reservations@flightcatchers.com
Telephone:
+44 (0)203 451 2688 (customer service)
Fax:
n/a
Telephone:
+44 333 003 0700
Telephone:
+44 20 8395 53-87
E-mail:
info@snowjet.co.uk
Fax:
n/a

IndiGo Airlines
IndiGo Airlines
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road
122 002 Haryana
India
Telephone:
+91 99 10 38 38 38
Fax:
+91 124 406 8536
E-mail:
corporate@goindigo.in
Telephone:
+44 (0) 808 101 1199
Telephone:
+44 (0)872 442 6137
E-mail:
info@alitravel.co.uk
Telephone:
+44 (0) 808 101 1199

Monarch Airlines
Monarch Airlines
Prospect House, Prospect Way, London Luton Airport
LU2 9NU Luton
United Kingdom
Telephone:
+44 (0)333 003 0700 (help desk, reservations, flight changes)

Pakistan International Airlines (PIA)
Pakistan International Airlines (PIA)
28, Sackville Street
W1S 3DU London
United Kingdom
Telephone:
+44 (0) 207 287 4683 (London office)
Fax:
+44 (0)207 734 6209 (London office)
E-mail:
lontopk@piac.aero
Telephone:
+32 2 723 23 45
Fax:
n/a
E-mail:
callcenter.en@brusselsairlines.com
Telephone:
+44 (0)330 333 7998
E-mail:
customercare@bmiregional.com

bmi regional
bmi regional
East Midlands Airport - Pegasus Business Park, Herald Way
DE74 2TU Castle Donington / Derby
UK
Telephone:
+44 (0)330 333 7998
Fax:
n/a
E-mail:
customercare@bmiregional.com
Telephone:
+44 (0)2088 192 404
Fax:
n/a
E-mail:
help@flysiestamail.com
Telephone:
+46 8 32 20 00 (telephone bookings)
E-mail:
info@flyuvet.co.uk

Byojet
Byojet
CI Tower, St George's Square, High Street, New Malden
KT3 4TE New Malden / Surrey
United Kingdom
Telephone:
+44 80 81 89 1414
E-mail:
travel@byojet.com

Fly Sharp
Fly Sharp
Universal House, 20 - 22 High Street
SL0 9NG Iver, Buckinghamshire
United Kingdom
Telephone:
+44 (0)208 705 0130
E-mail:
info@flysharp.com
Telephone:
+44 (0)20 7486 8068
Fax:
+213 (0)23 50 41 25
E-mail:
contacts@airalgerie.dz
Telephone:
+971 (0)971 6558 0000
Telephone:
0800 90 88 90 88
Telephone:
+92 111 247 258
E-mail:
wearelistening@airblue.com
Telephone:
+44 (0) 20 874 546 24 (Heathrow Airport)
Fax:
+44 (0) 20 875 403 74 (Heathrow Airport)
E-mail:
ukoffice@airchina.com
Telephone:
+44 (0) 20 7725 7070
E-mail:
info@getaflight.co.uk
Telephone:
+1-305-577-4919
Fax:
+1-305-856-4362

Bangkok Airways
Bangkok Airways
99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak
10900 Bangkok
Thailand
Telephone:
+66 (2) 270 6699 (rservations, Thailand)
Fax:
+66 (2) 265 5556
E-mail:
reservation@bangkokair.com
Telephone:
+44 (0) 871 744 0104 (Blue Air Exclusive Partner)
Telephone:
+90 212 465 28 78
Fax:
+90 212 465 28 82
E-mail:
musteriiliskileri@borajet.aero

Fly540
Fly540
Baycourt Upper Floor, Suite 3 & 4, The Watermark Business Park, Ndege Rd, Karen, P.O. Box 10293
00100 Nairobi
Kenya
Telephone:
+254 20 38830602 (headoffice)
Fax:
+254 20 445 3257
E-mail:
bookings@fly540.com
Telephone:
+44 (0) 344 800 0991 (in Arabic)
Fax:
n/a
E-mail:
ekuk@emirates.com
Telephone:
+94 112 00 22 55
Fax:
+ 94 117 80 03 07
E-mail:
info@mihinlanka.com
Telephone:
+632 855 8888
Fax:
+632 777 5928

China Travel Depot
China Travel Depot, CYTS Tours Holding Co. Ltd
19th floor, CYTS Plaza, No.5 Dongzhimen South Avenue
100007 Beijing
China
Fax:
+86 10-58158827
E-mail:
chinaflights@chinatraveldepot.com
Telephone:
+44 (0)330 977 0444 (local rates, for existing bookings only)
E-mail:
info@wizzair.com

Ukraine International Airlines
Ukraine International Airlines
201-203, Kharkivske Shosse
02121 Kiev
Ukraine
Telephone:
+38 044 581 50 50 (from abroad)
Fax:
n/a
E-mail:
london@flyuia.com

TAROM
TAROM
Room 4009, North East Extension, Terminal 4, Heathrow Airport
TW6 3FB London
United Kingdom
Telephone:
+44 (0)208 7455542
Fax:
+44 (0) 208 8974071
E-mail:
lonoffice@taromuk.co.uk
Telephone:
+90 888 228 12 12 (call centre Turkey)
Fax:
+90 (216) 560 71 00
Telephone:
+49 30 609 865 80
Telephone:
+662 900 9955
Telephone:
+971 600 544 445
Telephone:
+44 (0)203 289 55 88
E-mail:
info@atlasjet.com

Bulgaria Air
Bulgaria Air
Ticket Pod 1, Terminal 4, London Heathrow Airport, Hounslow
TW6 3FB London, Middlesex
United Kingdom
Telephone:
+44 (0)20 87459833
Fax:
n/a
E-mail:
lhr@bulgaria-air.co.uk

China Airlines
China Airlines
3rd Floor, West Wing, Hyde Park Hayes 3, 11 Millington Road,
UB3 4AZ Hayes
United Kingdom
Telephone:
+44 (0) 20 8587 3688
Fax:
+44 (0) 20 8848 8396

Gatwick Connects
Gatwick Connects
Gatwick Airport, 5th Floor Destinations Place,
RH6 0NP Crawley, West Sussex
United Kingdom
Telephone:
+44 (0)203 807 1991
E-mail:
customersupport@connectmail.gatwickairport.com

LA-TAM Airlines
LA-TAM Airlines
LATAM Airport office, terminal 3 – Heathrow Airport
TW6 1TA London Heathrow
United Kingdom
Telephone:
+34 91 78 72 498 (from abroad)
E-mail:
suporte.vendas.int@tam.com.br
Telephone:
+47 (0)815 11 290 (headoffice)
E-mail:
post@norwegian.no

SriLankan Airlines
SriLankan Airlines
7th Floor , One Lampton Road, Hounslow
TW3 1JB London
United Kingdom
Telephone:
+44 (0)330 808 0800
Fax:
+44 (0)208 572 0808
E-mail:
reservations@srilankan.com
Telephone:
+44 (0)208 585 4070
Fax:
n/a
E-mail:
customer.support@hermisvacations.com
Telephone:
+420 220 116 686

South African Airways
South African Airways
Elsinore House (5th Floor), Fulham Palace Road
W6 8AD London
United Kingdom
Telephone:
+44 (0) 844 375 9680
Fax:
+44 (0) 845 409 4590
E-mail:
saauk@flysaa.com
Telephone:
+44 (0)02032040300
Fax:
+44 (0)2071211435
E-mail:
sales@elal.co.uk
Telephone:
+98 21 4838 4838
Fax:
+98 21 4838 1450
E-mail:
reservations@mahan.aero
Telephone:
+44 (0)20 72 477 337
E-mail:
sales@flyregent.co.uk

Justairticket
Justairticket - InfinityWaves, LLC
2500 Plaza 5, 25th floor, Harborside Financial Center
NJ 07311 Jersey City
United States
Telephone:
+1 201 942-1029
Fax:
+1 201 942-1039
E-mail:
support@justairticket.com
Telephone:
+30 210 607 4000
Telephone:
+212 5 22 48 97 97 (call centre Morocco)
E-mail:
callcenter@royalairmaroc.com
Telephone:
+44 (0)20 7878 6333
Fax:
+44 20 8748 5251
E-mail:
lontsrj@rj.com
Telephone:
0333 336 5428
Telephone:
+44 371 200 4433
Fax:
n/a
Telephone:
+44 (0)207 132 32 32
E-mail:
wembley@lycafly.com; eastham@lycafly.com
Telephone:
+44 (0)845 7 747 767 (from abroad)
Fax:
n/a
E-mail:
n/a
Telephone:
+44 (0)800 811 9888
E-mail:
sales@leestravel.com

China Southern Airlines
China Southern Airlines
World Business Centre Two Newell Road
TW6 2SF London Heathrow
UK
Telephone:
+44 (0) 20 8745 4563
Fax:
+44 (0) 20 8745 4564
E-mail:
lonsales@csair.com
Telephone:
+353 330 808 5555
E-mail:
sales@wedoflights.com
Telephone:
+44 (0)20 3540 6362
E-mail:
info@ziptotrip.com

Dragonair
Dragonair
Dragonair House, 11 Tung Fai Road, Hong Kong International Airport
Lantau, Hong Kong
China
Telephone:
+852 2747 3333
Fax:
+852 2560 1411
Telephone:
0800 435 282 (freephone)
Fax:
n/a
E-mail:
n/a
Telephone:
+44 203 059 8336 (from abroad)
Fax:
n/a
E-mail:
contactcentre@jet2.com
Telephone:
+8 800 200 0007
Telephone:
+86 28-8261 7790
E-mail:
info@wanguk.com
Telephone:
+91 28 318 097 (Mumbai Airport Office)
E-mail:
customersupport@airindiaexpress.in
Telephone:
+202 2 26 99 475
Fax:
+202 2 26 99 485
E-mail:
info@almasriaairlines.com
Telephone:
0800 864 8331
Telephone:
+90 212 444 0 849
Fax:
+44 (0)207 3483 867
E-mail:
infolondon@thy.com
Telephone:
+39 (0)789 52682 (call centre Italy)
Fax:
+44 (0)844 482 1668
E-mail:
meridiana@apg-ga.co.uk
Telephone:
+33 (0)15 340 4400
Fax:
+33 (0)15 340 4401
E-mail:
n/a