- Please note!
www.flights-idealo.co.uk is not a shop but solely a price comparison platform. It is not possible to order any products from idealo itself. If you want to
- check your order status
- make a complaint about an order
- request further details about a specific offer or service
please contact the relevant shop directly. Idealo will not be able to help you in this request.
If there are any mistakes on our sites, please contact:
- fon +49 30 800 970 151
idealo internet GmbH
Managing Director: Dr Albrecht von Sonntag, Jörn Rehse
Value Added Tax Identification Number: DE1313070905
Commercial Register: HR8 76749- Amtsgericht Berlin-Charlottenburg
- Data protection officer
- Digital Services Act
Information on the average monthly active users of our services in the European Union can be found here.
These General Terms and Conditions govern the access, browsing and use of the Internet platform idealo.co.uk (hereinafter also referred to as "websites"), as well as the use of any services they provide. These Terms and Conditions may be amended from time to time. Such amendments take effect immediately upon their publication on these websites. The currently valid version is the version accessible on the websites at the time the Internet user makes concrete use of the websites and their services. By accessing or using any part of the websites or the services they offer, the user agrees to be legally bound by these Terms and Conditions. Otherwise, use of the websites and the services they offer is not permitted. Certain services on the websites, such as the Price Alert, are additionally governed by their own specific conditions, which are clearly posted in the appropriate places. These specific conditions are valid alongside the General Terms and Conditions and take precedence over them in the case of doubt.
These websites are operated by idealo internet GmbH, Zimmerstraße 50, 10888 Berlin, Germany (hereinafter also referred to as "idealo").
Services of the Websites
The websites are aimed at end consumers (hereinafter also referred to as "customers") who purchase, apply for or inform themselves (or each other) about products and/or services online via the Internet. On the websites, customers receive free price overviews and references to the sources of supply of products and services that are offered online by retailers, suppliers and service providers registered with idealo, as well as third parties (including white label cooperation partners) (hereinafter also referred to as "Online Shops").
The information provided on the websites does not represent any legally binding offer on the part of idealo. The information research is widely automated and based to a great extent on information that idealo receives from the Online Shops and third parties (e.g. manufacturers and media). Data from the Online Shops and third parties is repeatedly updated via automatic processes throughout the day. In individual cases, discrepancies may occur, especially in regard to the prices (which also affects the ranking of the offers), the availability and the delivery times of products and services. Due to the sheer quantity of information to be processed, errors cannot entirely be ruled out, especially in cases where the incorrect information can be attributed to the Online Shops or other third parties. Therefore, idealo cannot assume any liability for the accuracy or inaccuracy of the information provided. This shall not apply if idealo is informed about the inaccuracy of the information, through a customer, for instance, and does not correct it or at least take action to have the Online Shop or third party correct it.
idealo hereby expressly emphasises that not all online shops and offers existing on the market are taken into account on the websites. The available selection remains the sole discretion of idealo and the Online Shops. The comparison results serve to provide an overview of the Online Shops cooperating with idealo on a remuneration basis and make no claims of displaying a complete overview. idealo reserves the right to remove individual products and services from the Websites without prior notice to the customers.
idealo does not become party to any purchase, service or other contract of any nature made in the course of acquiring the products or services represented on the websites. Contracts involving the acquisition of products or services represented on the websites are concluded exclusively between the customers and the Online Shops. In the case of such contracts, the respective terms and conditions (including cancellation policies) of the individual Online Shops apply. When the customer is interested in a product or service, the customer is generally taken via a link directly from idealo's websites to the web page of the Online Shop from which the offer in question originates. Before concluding a contract or a purchase, users themselves are responsible for checking whether the relevant data provided by the respective Online Shop is accurate and up to date. idealo hereby expressly emphasises that in the event of an advance payment made by the user to an Online Shop, the credit risk is borne solely by the user.
All brand names, logos and/or other product designations on the websites are registered and protected trademarks or trade names of the respective owners.
Customers can express opinions concerning Online Shops, products and services (hereinafter "Services") with text or image contributions and ratings directly on the websites. Participation is not legally enforceable and cannot be required or demanded. idealo reserves the right not to publish customer contributions.
A customer may only submit a review or rating if he/she has used the Service in question and is neither the Owner of the Service, nor being commissioned or compensated by the Service to do so. idealo expressly distances itself from third party reviews on the websites and is not liable for them. Services reviewed may express objections to these reviews by submitting their justification along with any supporting evidence to . After receiving an objection, idealo shall promptly investigate the review and, when applicable, remove the review or request that the customer make changes thereto.
With the submission of reviews and images, the user grants idealo the simple, gratuitous, revocable, spatially and temporally unlimited right to use the submitted content and the accompanying rating (including the right to modify this content, as long as the editing and modification of this content remain true to the original spirit of the work, and the right to translate it into other languages). The submitter of the content waives the right to be named or otherwise identified as author. The usage rights hereby granted are restricted in their content and scope to what is necessary for the operation, provision and improvement of services at idealo.
Indemnification regarding Customer Contributions
The customer will indemnify idealo against any and all claims by third parties brought against idealo due to alleged damaged incurred through the publication of the customer's text or image contributions on the websites. The customer will bear the costs of the necessary legal defence (in particular court and lawyers' fees) that idealo incurs through a legal assertion of claims. This does not apply when the customer is not liable for the legal violation.
The following exclusions and limitations apply with regard to idealo's liability, notwithstanding other legal claim requirements: idealo assumes liability if the cause of damage is the result of wilful misconduct or gross negligence on the part of idealo. In the case of simple negligence, idealo only assumes liability for the breach of significant duties, the proper fulfilment of which constitutes a condition sine qua non and on the fulfilment of which the customer regularly relies (so-called cardinal duties). In all other respects, liability for compensation for damage of any kind, regardless of the basis for claim, including liability for violation of mutual confidence in the preparation of contract, are excluded. If idealo assumes liability for an instance of simple negligence, this liability is limited to the damage that the occurrence of which could typically be expected due to circumstances known upon conclusion of the contract. The aforementioned exclusions and limitations of liability do not apply in cases of mandatory legal liability, in particular pursuant to the German Product Liability Act, in the event of the assumption of a guarantee, as well as for culpable injury to life, body or health.
The aforementioned exclusion and restrictions of liability also apply to employees, auxiliary persons and other third parties, serving idealo in the capacity of fulfilment of contract.
idealo assumes no liability and makes no guarantee as to the type, completeness and quality of the products, services or information from the Online Shops and/or other third parties, accessible either directly on the websites or indirectly, via links for instance. In particular, idealo assumes no liability and makes no guarantee as to the proper functioning and compatibility of systems, programs, etc., that are not directly part of idealo's services and over which, therefore, idealo has no influence. As such, idealo cannot assume liability for the accessibility and availability, the graphics, content or other technical design, structure or functionality of the websites of the Online Shops or third parties or for the products, services or information these third-party websites offer or do not offer.
Intellectual Property Rights
The websites contain data, search results, texts, graphics, software and other information that are protected under intellectual property right provisions, in particular copyright law and trademark law for the benefit of idealo and its employees. Reproduction, public distribution, modification and other encroachments on these rights, whether entirely or in part, are only permitted with the explicit written permission of idealo, unless a statutory limit applies. Each unauthorised encroachment represents a violation of these Terms and Conditions and will be prosecuted. In particular, the automated reading of databases and websites (e.g. via scraping) and the integration of the contents of the websites in a frame without idealo's permission is not permitted. The user is solely permitted to use the application for the individual comparison of offers from Online Shops for his/her own private needs.
On the websites, idealo uses data that comes from the databases of the projects Geonames (www.geonames.org) and Dbpedia (www.dbpedia.org), as well as OpenStreetMap (www.openstreetmap.org), licensed under the CC-BY-SA 3.0- or the latter under the OdbL-, as well as the CC-BY-SA 2.0-.
Validity of German Law
The use of the websites and these General Terms and Conditions are governed solely by the laws of the Federal Republic of Germany, whereby the UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.
Place of Jurisdiction and Severability Clause
If the customer is a registered merchant or trader, a legal entity under public law or a special fund constituted as a public law entity, the place of jurisdiction for all disputes arising from the contractual relationship between the customer and idealo is idealo's registered office.
If certain provisions of these General Terms and Conditions are or become partially or wholly invalid or ineffective, this shall not affect the validity of the remaining provisions. Any unincorporated or ineffective General Terms and Conditions are replaced by statutory law. Furthermore, the parties undertake to replace the invalid or ineffective provision with an effective provision that comes as close as possible to fulfilling the economic intent and purpose of the invalid provision, as far as a supplemental interpretation is not possible or does not take priority.
Updated: December 2016